***易引起对方反感,如这些带有不信任色彩,从而不愿积极与我们合作。
“to tell you the truth”,“i ll be honest with you…”,“i will do my best.”“it s none of my business but…”。
为了避免误会,可用释义法确保沟通顺利进行。
如,“we would accept price if you could modify your specifications.”
我们可以说:“if i understand you correctly,what you are really saying is that you agree to accept our price if we improve our product as you request.”
最后,为确保沟通顺利的另一个方法是在谈判结束前作一个小结,把到现在为止达成的协议重述一遍并要求对方予以认可。
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