资料名称: | 西门子供应链培训材料2 |
资料大小: | |
扩 展 名: | rar 格式 |
资料类别: | -> 专题资料 -> 供 应 链 |
语 言: | 英文 |
更新时间: | 2009/4/28 |
访 问 量: | 下载 11 次 / 浏览1451 次 |
推荐程度: | ★★★★★ |
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CRM is a customer- and value-based management approach to increase the company value
Customer Relationship Management is a customer- and value-based company orientation with the goal of building up and fully benefiting from lasting and profitable customer relationships through holistic and individualized marketing, sales and service concepts using state-of-the-art technologies